This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Omega Financial Solutions may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.
Omega Financial Solutions does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to Omega Financial Solutions will be deemed NOT to be confidential.
Omega Financial Solutions makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-Omega Financial Solutions Web site, even one that may contain the Omega Financial Solutions logo, please understand that it is independent from Omega Financial Solutions, and that Omega Financial Solutions has no control over the content on that Web site. In addition, a link to a non-Omega Financial Solutions Web site does not mean that Omega Financial Solutions endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.
IN NO EVENT WILL OMEGA FINANCIAL SOLUTIONS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHER WISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Terms & Conditions
The following general terms of trade apply to the provision of goods and services by Omega Financial Solutions and the company reserves the right to amend, delete and/or update these standard terms of trade at any time without notice:
Omega Financial Solutions abides by the National Privacy Principles established under the Privacy Amendment (Private Sector) Act, 2001. A summary of the National Privacy Principles is available on our website or by contacting our office.
As a financial planning organisation we are subject to certain legislative and regulatory requirements which necessitate us obtaining and holding detailed information which personally identifies you and/or contains information or an opinion about you ("personal information"). In addition,, our ability to provide you with a comprehensive financial planning and advice service is dependent on us obtaining certain personal information about you, including:
· employment details and employment history;
· details of your financial needs and objectives;
· details of your current financial circumstances, including your assets and liabilities (both actual and potential), income, expenditure, insurance cover and superannuation;
· details of your investment preferences and aversion or tolerance to risk;
· information about your employment history, employment circumstances, family commitments and social security eligibility;
We will only collect personal information from you that is necessary for one or more of our functions and activities. We will only collect personal information from you by lawful and fair means, without being unreasonably intrusive, such as when you complete a membership application or update form, enrolment form, registration form or questionnaire etc.
However, failure to provide full and complete information we request may mean that we are unable to provide services to you fully and properly. As we are required pursuant to the Corporations Act and Rules of Professional Conduct of the Financial Planning Association of Australia to collect sufficient information to ensure appropriate advice can be given in respect of recommendations made to our clients, if you elect not to provide us with the personal information referred to above, we may elect to terminate our retainer with you if we believe we are unable to provide you with a complete service.
Generally collection of your personal information will be effected in either face to face interviews, over the telephone or by way of an online client engagement form. From time to time additional and/or updated personal information may be collected through one or more of those methods.
We will only collect, maintain and use Personal Information about you if it is necessary for us to adequately provide to you the services you have requested including:
· the preparation of your financial plan;
· the provision of financial planning advice to you;
· making securities and investment recommendations;
· reviewing your financial plan;
· reviewing securities and investment recommendations;
Use and disclosure
We are required under the Rules of Professional Conduct of the Financial Planning Association of Australia to make certain information available for inspection by the Association on request to ensure ongoing compliance with mandatory professional standards. This may involve the disclosure of your personal information. We are also obliged pursuant to the Corporations Act to maintain certain transaction records and make those records available for inspection by the Australian Securities and Investments Commission.
We may use the personal information collected from you for the purpose of providing you with direct marketing material such as articles that may be of interest to you, however you may, by contacting us by any of the methods detailed below, request not to receive such information and we will give effect to that request. Please allow 2 weeks for your request to be actioned.
We may disclose your Personal Information to superannuation fund trustees, insurance providers, and product issuers for the purpose of giving effect to your financial plan and the recommendations made by us.
Document storage and security
Your personal information is generally held in your client file. Information is also held in a computer database .The database is encrypted with significant security features.
We will at all times seek to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. At all times your personal information is treated as confidential and any sensitive information is treated as highly confidential. All paper files are stored areas which are locked out of hours. All record movements off premises are recorded in a central register. Access to our premises is controlled by allowing only personnel with security codes to access the premises. All computer based information is protected through the use of access passwords on each computer and screen saver passwords. Data is backed up each evening and stored securely off site.
In the event you cease to be a client of this organisation, any personal information which we hold about you may be maintained in a secure off-site storage facility for a period of 7 years in order to comply with legislative and professional requirements, following which time the information will be destroyed.
Access to your personal information
You may at any time, by contacting us by any of the methods detailed below, request access to your personal information and we will) provide you with access to that information either by providing you with copies of the information requested, allowing you to inspect the information requested or providing you with an accurate summary of the information held. We will, prior to providing access in accordance with this policy, require you to provide evidence of your identity.
Access and correction
We will endeavour to ensure that, at all times, the personal information about you, which we hold is up to date and accurate. In the event that you become aware, or believe, that any Personal Information which we hold about you is inaccurate, incomplete or outdated, you may contact us by any of the methods detailed below and provide to us evidence of the inaccuracy, incompleteness or current and we will, if we agree that the information requires correcting, take all reasonable steps to correct the information
Website privacy issues
If you have registered with us and decide, at any time, that you do not wish to receive any further information from us, you can send an e-mail to the e-mail address noted below requesting to be removed from our online registration database. Please allow 2 weeks for your request to be actioned.
Privacy officer: Paul Rossi
Telephone: 02 9380 8144
In order to comply with the requirements of the Privacy Act, we are required to advise you that this firm holds personal information about you. The information has been and will continue to be collected by us for the purpose of providing you with financial services including:
(a) the preparation of your financial plan;
(b) the provision of financial planning advice to you;
(c) making securities and investment recommendations;
(d) reviewing your financial plan;
(e) reviewing securities and investment recommendations;
We are required, pursuant to the Corporations Act, certain regulations issued by the Australian Securities and Investments Commission and the Rules of Professional Conduct of the Financial Planning Association, of which this organisation is a member, to collect information about you for the purpose of providing you with the services referred to above. If you do not provide us with the information requested by us, we may not be able to provide you with the services you require of us.
We will from time to time disclose information about you to authorised representatives of this firm and to other professionals, insurance providers, superannuation trustees and product issuers in connection with the purposes detailed above. In the event we consider it necessary to use or disclose information about you for purposes other then those detailed above, or related purposes, we will seek your consent.
You are entitled to obtain access to the information which we hold about you by contacting Omega Financial Solutions in writing or phone (02) 9380 8144.